Privacy Policy

Effective Date: 2 June 2025

Clear Cut Social Ltd (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with us through our website or services.

1. Who We Are

Business Name: Clear Cut Social Ltd
Registered Address: 57a High Street, Glynneath, Neath, Neath Port Talbot, United Kingdom, SA11 5DA
Website: https://clearcut.social
Contact Email:

2. What Information We Collect

We only collect the personal data necessary to operate our business and provide our services, including:

Name
Email address
Phone number
Company name
Billing address and payment information (held securely in Xero or GoCardless)
Information submitted via our website contact form
Cookies used for basic website functionality

We do not collect location data, use analytics tracking tools, or store personal data in a CRM.

3. How We Collect Data

We collect data when you:

Fill out our website contact form
Contact us via email or social media
Use our services and are invoiced through our accounting platform
Interact with our website (basic cookies only)

4. Why We Collect Data

We collect and process personal data to:

Respond to your enquiries
Plan and deliver video production and creative services
Communicate with you as a client
Fulfil legal and contractual obligations (e.g. invoicing)

We do not use your data for newsletter signups, advertising, or remarketing.

5. Who We Share Data With

We only share your data with third parties essential to our operations:

Gmail (email communications)
Xero (accounting and invoicing)
GoCardless (payment processing for select clients)
Google Drive / Dropbox (for secure file delivery or project collaboration)

We do not share your personal information with subcontractors, mailing platforms, or analytics providers.

6. How We Store and Protect Your Data

We take your privacy seriously and protect your data using:

Secure cloud storage (Google Drive and Dropbox)
Password-protected systems and devices
Two-factor authentication where available
Data retention only as long as necessary for business or legal reasons

7. Your Rights

Under the UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent or object to processing
File a complaint with the Information Commissioner’s Office (ICO)

To make a request, please email us at

8. Cookies and Website Tracking

Our website uses basic cookies to ensure functionality. We do not use tracking or analytics cookies (such as Google Analytics or Facebook Pixel). You will see a cookie notice when you visit our site.

9. Children’s Privacy

Our services are not directed at children under 13. We do not knowingly collect personal data from children.

10. Jurisdiction

We operate solely in the United Kingdom and comply with UK data protection laws (UK GDPR and the Data Protection Act 2018).

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website and will include the date of the last update.